General Information

• All registration is on a first-come, first-served basis.
• No walk-in registrations at a class will be accepted. You are not registered in a class until we have received your payment in full, and determined that space is available.
• Payment and registration must be received at least 2 business days before the first day of class.
• We reserve the right to cancel a class due to insufficient enrollment – we will call you to reschedule.

Drops, Refunds and Transfers Standard Policy:

When Cancellation Occurs:

8 to 14 days prior to class start date – drop fee is 10%

3 to 7 days prior to class start date – drop fee is 25%

1 to 2 days prior to class start date – drop fee is 50%

The day class starts (or the enrollee does not attend) – drop fee is 100%

Drop fees for self-paced (web-based) offerings:  When cancellation occurs 2 days or less after the order date of the offering, the drop fee is 100%.

 

Class Information:

• Please arrive on time. Late arrivals will not be admitted to class and you will be considered as having not attended the class.
• Most of our courses utilize video learning, group discussion, and practice sessions. Because of these interactive training methods, students must attend all class sessions to receive certification.
• Students will be required to actively participate. Please wear comfortable, loose-fitting clothing that will allow for kneeling and lying on floor mats as required by the training.